frequently asked

How do I know what the horns will sound like on my song?
We will send you a reference MP3 of your song with our horns mixed in for your approval. Upon approval, you will receive the seperated tracks so you will be able to mix them as you wish in your audio program.

How long does it take to get my horn tracks?

There are several factors that will determine how soon you receive your tracks. Such as, how many songs you send, the complexity of your song, and how you choose to receive the final files. Most clients receive their horn tracks in less than a week. We will give you an estimated deivery time and as always are willing to work with you on your deadlines.

How do I receive my final files?
We'll send you a link to download your final horn tracks from our server. If you do not have a speedy internet connection then at your discretion a CD will be sent via USPS or UPS. We'll even overnight the files to you on CD.


What programs and equipment do you use?
See the
Gear We Use.

Can I give you my ideas for how the horns should sound?
Absolutely. We'd love to have your thoughts. Though, we are just as happy and more than able to create a custom horn section without any direction.

Should I have a scratch vocal on the track?
Yes. It is always recommended to have at least a scratch vocal (if your song has vocals) so we'll have a better idea how to arrange the horn section.

What is a scratch vocal?
A scratch vocal is when you record a vocal track simply for reference. It is not intended to be the "final" vocal track.

What format will the final files be in?
WAV works best for most clients. Both PC and MAC will import WAV files. If you need another format such as AIF or MP3 just let us know.

Can you play from the charts I create?
Sure. But a word of warning: If you haven't written horn charts and are not familiar with the different instruments and their ranges, etc. then it's best to just let us handle it.

Should I include a sampled keyboard sound on the track to give you an idea of what I want the horn section to do?
This is probably the easiest way for you to give us your ideas of how and where the horns should appear on your track. In this case, you should upload a reference track with the horns and one without the horns.

How much does this cost and do you give a discount if I need horns on more than one song?
See
Pricing.

Does it matter how long my song is?
We try not to get to picky on song length. However, if we feel your song exceeds average length then we will contact you.

Is your work guaranteed?

Our work is guaranteed. We treat people the way we would want to be treated. If, on the rare occasion, there is problem or concern with your tracks then all we ask is that you give us an opportunity to make it right. If there is no resolution then we will refund any payments made. However, if you have approved the final mix and have been given access to the final files then there are NO refunds under any circumstances.

When is payment due?

Payment is due when you place your order.

Can you just bill me?
Sorry, we do not bill clients.

Can I talk to you on the phone about my project?
Yes. Click on the
Support page to find our contact information.

Do I have to credit liveHORNS.com on my project?

No. But, it sure would be nice if you did! Here's a simple way to do it: Horns arranged and performed by Livehorns.com. You can also name the specific players of each instrument if you like. Just let us know and we'll send the names to you.

Are there any copyright restrictions?
You may use our liveHORNS tracks in any way with the exception of using our horns to create a sample CD. Hey! We're trying to keep it real here!
• You can NOT distribute the horn tracks in ANY form unless they are a part of your own songs/productions.
• You can NOT sell or give any part of the horn tracks, in any format, to anyone unless the horns are mixed with your own songs/productions.
• You can NOT edit or mix the horn tracks into any kind of loops or samples that will be used for resale or distribution of any kind.


Who will hear or have access to my tracks?
The only people who will hear your recordings are the musicians who play the horns on your tracks and our studio engineer. Our studio is a locked facility and visitors are not allowed to "sit-in" on someone else's studio time. Your music will be kept private and it will not be shared or distributed in any way.